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Telesales Officer / Cross Sell Officer - United Bank Limited (UBL)

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Job Detail

  • Location:
    Lahore, Punjab, Pakistan
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
    1
  • Experience:
    4 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Date Posted:
    Feb 02, 2024

Job Description

Key Responsibilities:

  • Utilize strong communication and persuasive skills to engage customers through telemarketing channels.
  • Effectively articulate the features and benefits of different banking products and value-added services.
  • Develop and implement cross-selling strategies to promote a range of banking products and services.
  • Analyze customer needs and tailor recommendations to align with their financial goals.
  • Establish direct communication with customers to understand their financial requirements.
  • Provide detailed information about banking products, addressing customer queries and concerns.
  • Acquire a comprehensive understanding of various banking products and value-added services.
  • Stay updated on industry trends and changes in product offerings.
  • Conduct needs assessments to identify opportunities for cross-selling based on customer profiles.
  • Recommend products and services that align with the specific needs and preferences of customers.
  • Convince customers to subscribe to relevant banking products or value-added services.
  • Highlight the unique features and advantages of each product, emphasizing their value to the customer.
  • Build and maintain strong relationships with customers to foster trust and loyalty.
  • Address customer inquiries and concerns with a customer-centric approach.

Benefits

Skills Required

Company Overview

Karachi, Sindh, Pakistan

United Bank Limited is the second largest private commercial bank in Pakistan with over 1000 branches and has an international presence in 10 countries. We are a growing bank with immense potential and prospects for employment in the offering. We are... Read More

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