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Knowledge Management Accountability & Learning and Reporting Officer - Islamic Relief Pakistan

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Job Detail

  • Location:
    Lahore, Punjab, Pakistan
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
    1
  • Experience:
    3 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Date Posted:
    Nov 03, 2023

Job Description

KEY ACCOUNTABILITIES

·       Creation of site layout/user interface from provided design concepts by using standard PHP MY SQL, PHP Laravel, HTML/CSS practices.

·       Development of robust and user-friendly web applications using PHP Laravel framework.

·       Design and creation of relational database schemas.

·       Good understanding of developing relational database model structures and database schemas.

·       Application/Framework design as needed

·       Routine daily maintenance of existing sites and applications.

·       Developing and reporting IR central MIS system (PRISM) that could cater for the needs of all the organizational units and sections on daily basis.

·       Good understanding and hand on experience in computer programming languages e.g PHP and My SQL.

·       Ensure data synchronization and implantation of IR Data Protection Policy with the support of KMAL Specialist.

·       Conduct periodic field visits across all programme areas and come up with key data-related anomalies, findings and recommendations.

·       Follow-up with respective field teams to implement IR Achieve Record Management.

·       Prepare comprehensive data analysis report through PRISM and MS. Power BI

·       Debrief respective departments on key data anomalies, findings, action points, course corrections and recommendations.

·       Follow-up with respective area field teams in relation to course corrections and action points.

·       Coordinate with Field Team to ensure data are regularly submitted.

·       Ensure Teams are properly following up on their action points and course correction measures.

·       Updating/revamping monitoring templates into PRISM in coordination with all concerned departments.

·       Extend support to KMAL Specialist/MEAL Manager and field teams in developing data management plans to effectively monitor activities as and when required.

·       Share monitoring data and reports with MEAL and Programme team for reporting.

·       Extend support to the humanitarian team during emergencies to share on-demand information.

·       Proper filing system developed and updated for monitoring related information

·       Providing data quality input to programme in steering the process for designing the appropriate reporting formats for monthly, quarterly and annual progress

·       Ensure reporting to all cluster leads and update 5w matrix accordingly on daily basis

·       Project documents, evaluations schedule in place, TORs and final drafts uploaded on PMIS.

·       Designing, updating and reporting project-specific Learning Logs on weekly and monthly basis.

·       Integrating the Accountability Mechanism in accordance with the IR MEAL framework and standard humanitarian standards by implementing a complaints handling mechanism at the field level.

·       Coordinate with the field staff for the smooth implantation of IR community feedback mechanism

·       Coordinate with all CO departments for quarterly IHSAN quality Management system reporting.

·       Accountability frameworks that integrate all the MEAL related activities and information-gathering mechanisms.

·       Ensure downward and upward accountability by using Core Humanitarian Standards (CHS).

·       Undertaking periodic field visit to interact with the communities and the stakeholders for ensuring downwards accountability and for generating evidence-based learning.

·       Ensure visibility and implementation within the communities of IR community feedback mechanism.

·       Refreshers/orientations on CRM held and complaints log updated at field level

·       Reviews schedule in place, learning log updated and widely shared.

·       Support in conducting annual and mid-term programme reviews, participatory impact assessments, process monitoring, operations monitoring, integrating accountability principles and lessons-learned workshops.

·       Support in designing project-specific Learning frameworks that integrate all the MEAL related activities and information-gathering mechanisms.

·       Supporting the processes of evaluations and an impact assessment by helping the MEAL section in utilizing online data collection utilities, data storage platforms and means to generate a meaningful analysis of the collected information.

·       Update learning logs on PRISM on daily basis to support programme team to incorporate learning in the project proposal.

·       Undertaking periodic field visit to interact with the communities and the stakeholders and documents those learnings

·       Developing online and offline tools development to capture and showcase learning..

·       Data management and archiving to produce analytical reports as and when required.

·       Extend support to KMAL Specialist/ MEAL Manager and field teams in developing supplementary checklist to effectively monitor activities as and when required.

·       Extract key programme recommendations from evaluation reports for upcoming concept notes and proposals.

·       Develop work plan for reviews of all projects and programmes.

·       Support KMAL specialists in developing TORs and templates for reviews.

·       Support MEAL Team in conducting reviews.

·       Draft review reports and ensure final reports of reviews are uploaded on PMIS.

·       Extract key learning and action points from review reports and share widely with respective area offices and colleagues in country office.

·       Extract key learning from monitoring reports of specialists, MEAL staff and reviews and maintain a learning log.

·       Similarly coordinate with field teams of respective areas that learning log is regularly updated and shared with MEAL CO

·       Extend support to humanitarian team during emergencies to conduct monitoring.

·       Proper filing system developed and updated for monitoring related information.

·       Coordinate with consultants to adhere to contractual requirements and deadlines.

·       Ensure that information and data from the field is captured, documented, analysed, and reported in a results-based and timely manner

·       Ensure effective communications, visibility, and knowledge management

·       Contribute substantially to the presentation & communication activities implementation process

·       Undertake field visits to gather the information and results related to the programme

·       Assist all components of the programme in producing and documenting all kinds of programme related reports

·       Establish and maintain fully operational state-of-art programme documentation unit

·       Provide high-quality editing and formatting for all programme related documents

·       Provide relevant expert services to the project management unit, programme components and implementing partners on reporting and communications and act as a facilitator or trainer

·       Provide thorough progress reporting continuous analysis of the achievements, facilitate project review, evaluation and audits

·       Contribute towards overall knowledge management, communications & reporting strategy and ensure implementation of the work plan with weekly, monthly, quarterly, mid term and annual milestones

PERSON SPECIFICATION

It is essential that the post holder shows a good understanding and sympathy with the organizational values & principles, vision and mission as well as commitment to its PSEAH (preventing sexual exploitation abuse and harassment) protocols. IR has a zero-tolerance policy towards PSEAH and don’t support any action that promotes or encourages PSEAH.

IR is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IR engages. IR expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Qualification & Experience:

·       Master of Computer Science, ICT, Sociology, Social Sciences or equivalent degree

·       3-5 years’ experience in designing and implementing MIS systems and relational database model structures with I/NGOs and UN agencies

Computer Skills:

MS Office, Outlook, ERP systems familiarity

Language:

English, Urdu and local language

Key Personal Qualities:

·       Excellent communication skills both oral and written with a wide range of audience both internal and external.

·       Strong emotional intelligence and resilience, and able to maintain composure in difficult situations.

·       Have a positive demeanour and disposition, and able to overcome setbacks by motivating self and others.

·       Have a learning attitude and a continuous improvement philosophy

·       Strong coordination skills with area MEAL/KMAL Team

·       Strong analytical and reasoning skills

·       Skilful in promotion of knowledge/learning sharing mechanisms

 Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

  • Screening clearance
  • Receipt of satisfactory references

Please note, we are only able to accept applications from candidates who are eligible to live and work in Pakistan. We are unable to progress applications that would require sponsorship.

Benefits

Benefits

Skills Required

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Karachi, Sindh, Pakistan

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