IT Support Officer

IT Support Officer - Faysal Bank Limited

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Job Detail

Location:

Lahore, Punjab, Pakistan
Company:

Faysal Bank Limited
Type:

Full Time/Permanent
Shift:

First Shift (Day)
Career Level:

Experienced Professional
Positions:

1
Experience:

2 Year
Gender:

No Preference
Degree:

Bachelors
Date Posted:

Nov 03, 2023

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Job Description

Job Duties & Responsibilities:

Provide excellent customer service and technical support.
Respond to inquiries and issues in a timely and efficient manner.
Troubleshoot and resolve technical issues with the services.
Escalate complex issues to the appropriate department or team member for further assistance.
Gather customer feedback and provide suggestions for improvements to products and services.
Collaborate with other departments within the company to ensure a seamless IT customer experience.
Documents intenal procedures and IT inventort

Required Skills:

Strong customer service and technical support skills.
Excellent problem-solving skills.
Strong ability to multitask and prioritize.
Sound Knowledge of window Hardware and software

Required Skills

Inventory Control, Help Desk Support, Installation and Software Configuration, Technical Support,

Benefits

Skills Required

Communication

Company Overview

Faysal Bank Limited

Faysal Bank Limited was incorporated in Pakistan on October 3rd, 1994 as a Public Limited Company under the Companies Ordinance, 1984. The Bank�s shares are listed on Pakistan Stock Exchange. Faysal Bank is engaged in Commercial, Retail, Corporate an... Read More

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IT Support Officer - Faysal Bank Limited

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