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IT Support Engineer - Riphah International University

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Job Detail

  • Location:
    Lahore, Punjab, Pakistan
  • Company:
    Riphah International University
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
    1
  • Experience:
    2 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Date Posted:
    May 25, 2023
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Job Description

Job Description

  1. Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc.
  2. Understands the issues involved in administering and maintaining corporate WAN & LAN.
  3. Helps set up and maintain LRC and faculties.
  4. Assists in supporting corporate applications; internal corporate servers, user desktops, printers, scanners etc.
  5. Assists with basic troubleshooting, backup, and archiving.
  6. Helps install and improve computer software and network equipment.
  7. Helps answer all trouble calls/emails and enters work orders into our tracking software.
  8. Interacts with internal clients to resolve basic help desk issues; communicates with internal clients in a professional manner maintaining confidentiality.
  9. Provides responses to internal clients in a timely manner.
  10. Assists with the inventory management of hardware, and other IT supplies.
  11. Promotes responsible usage and care of corporate equipment.
  12. Knowledge of ERP system especially SAP would be preferred.
  13. Knowledge of Data Center operation is good to have.
  14. Reporting and maintaining documentation and IT Helpdesk of Computer Services Department.
  15. Oversee the administration & maintenance of Riphah IT Infrastructure.

Benefits

Skills Required

Company Overview

Riphah International University

Riphah International University (RIU) is committed to a holistic and integrated approach in education. We want to build total human personality of our youth with concern for the welfare of humanity. A value based education alone, in our view can prod... Read More

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