Job Description

Intern - Returns Department    

Process client returns into Company stock and suppliers using in-house processing software. 

• Apply for supplier RMA (Return Merchandise Authorization) numbers.
• Ensure that appropriate products are shipped to the supplier
• Ensure Zero outstanding open RMAs in the database aged over 60 days
• Develop and maintain good relationships with customers/manufacturers by the most appropriate communication method (i.e., fax, email, telephone) to aid the smooth operation of returns.
• Transferring stock from bin to bin or warehouse to warehouse using in-house processing software.
• Familiarize and obtain a thorough understanding of in-house processing software. (AX and MS Outlook)
• Ensure goods are identified correctly prior to shipping.
• Liaise with internal departments.
• Arrange and coordinate deliveries with different couriers.
• Provide support and assistance as required to meet the companies’ objectives (i.e., picking, packing, invoicing, cycle counting, stock, and stock takes).
• Attainment of continuous improvements in quality and cycle time.

Competencies:    

• BBA/MBA Supply Chain
• Good communication skills

• Background of working with US vendors, distribution, or the retail computer hardware/software industry, is preferred.
• Expertise in vendor negotiation and administration and proficiency with basic MS Office applications is also required.
• Strong communication skills, both written and oral are required, as well as effective time management.

Zones Introduction:  

For over 30 years, Zones has worked with industry-leading partners to offer comprehensive IT solutions to clients around the world. As a rapidly growing global provider of IT solutions, we’ve expanded from Seattle to Sydney, Islamabad to New Delhi, and beyond – with reach in over 120 countries around the world. 

Our Workplace Modernization, Network Optimization, Data Center Transformation and Security Fortification solutions lead clients through their digital transformations, and our services offer support every step of the way.  

Zones offers a comprehensive Benefits package:

At Zones, we are committed to fostering an inclusive and diverse workplace. We provide comprehensive benefits to support our employees, including health insurance coverage for parents, spouses, and children, life insurance, pension fund scheme, EOBI, and on-the-house free quality food, gym, and much more. We embrace equal employment opportunities, free from discrimination based on various characteristics, and offer an exciting career immersed in an inventive, collaborative culture.      

If you are enthusiastic about working on the cutting edge of IT innovation, sales, engineering, and operations, Zones is the perfect opportunity for you.  

Job timings: 2:00 PM till 10:30 PM  (PK Time)