Assessing the training needs of an organization or individual learners.
Designing and developing training programs, including materials and activities that align with the objectives of the organization and the needs of the learners.
Delivering training programs, both in-person and online, that engage learners and facilitate their understanding of complex concepts and skills.
Evaluating the effectiveness of training programs and making modifications as needed.
Maintain and manage training records of all trainings in the department.
Report submission and program compliance of mandatory programs offered by the department.
Maintain track of mandatory training completion and compliance.
Building and maintaining relationships with key stakeholders, including managers, trainers, and learners, to ensure that training programs are aligned with their needs and goals.
Staying current with trends, best practices, and new technologies in learning and development to ensure that training programs are relevant and effective.