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Customer Service Specialist - US - Abacus Consulting

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Job Detail

  • Location:
    Lahore, Punjab, Pakistan
  • Company:
    Abacus Consulting
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
    1
  • Experience:
    3 Year
  • Gender:
    No Preference
  • Degree:
    Masters
  • Date Posted:
    Jan 27, 2024
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Job Description

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
  • Collaborate and build relationships with customers to strengthen service competitiveness
  • Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
  • Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

What We Seek in You:

  • Collaborative mindset
  • Customer service focus
  • The ability to communicate technical information in a simple manner

Job Requirements:

  • A Levels/Intermediate or above
  • Excellent English Written and Verbal Communication
  • American or neutral accent

Benefits

Skills Required

Company Overview

Abacus Consulting

For over 23 years, Abacus Consulting has been offering cutting-edge business solutions helping organizations to transform their visions into realities through a combination of latest business methodologies and technological tools. The business value... Read More

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