Key Responsibilities:
1. Handle customer queries within the standard time, as defined by management
2. Highlight issues and queries faced during complaint resolution to their respective team supervisors/managers
3. Monitor & follow up with the concerned department who are responsible for resolving complaints and to close the same on complaint management & tracking system.
Skills Required:
1. Customer focused
2. Good communication skills
3. Team player
4. Adherence to high customer service standards
Job Location: Karachi & Islamabad
Required Career Level: Fresh
No of positions: 35+
Minimum Qualification: Graduate
Years of experience: Fresh
Salary Range: 35K – 50K
Functional Area: Inbound
Department: Contact Center
Age requirement: Minimum 22 years
Benefits
United Bank Limited is the second largest private commercial bank in Pakistan with over 1000 branches and has an international presence in 10 countries. We are a growing bank with immense potential and prospects for employment in the offering. We are... Read More
