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Customer Care Officer - United Bank Limited (UBL)

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Job Detail

  • Location:
    Karachi, Sindh, Pakistan
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Entry Level
  • Positions:
    29
  • Experience:
    1 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Date Posted:
    Oct 02, 2023

Job Description

We are looking for committed & passionate individuals who are willing to be a part of the banking service industry. If you have exceptional written & verbal communication skills, have a can-do attitude and the confidence to undertake a challenge, then this is the place for you!

Key Responsibilities:

1. Handle customer queries within the standard time, as defined by management

2. Highlight issues and queries faced during complaint resolution to their respective team supervisors/managers

3. Monitor & follow up with the concerned department who are responsible for resolving complaints and to close the same on complaint management & tracking system

Skills Required:

1. Customer focused

2. Good communication skills

3. Team player

4. Adherence to high customer service standards

Benefits

Skills Required

Company Overview

Karachi, Sindh, Pakistan

United Bank Limited is the second largest private commercial bank in Pakistan with over 1000 branches and has an international presence in 10 countries. We are a growing bank with immense potential and prospects for employment in the offering. We are... Read More

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